Existing Customers

We look after our own

Already a Sutton customer? Your installer is one call away. Thinking of joining us from another provider? Switching is easier than you think.

Here For You

Support from the person who fitted your system

No call centres, no ticket queues. When you contact Sutton, you speak directly to the engineer who knows your home and your system.

Something not right?

If a sensor is playing up or the app is not behaving, call or WhatsApp us and we will sort it, usually the same day.

Call us

Moving home?

Your Ajax system can move with you. Tell us your moving date and we will uninstall, refit and retest it at your new address.

Call us

Growing your system?

Add cameras, more sensors or smoke detection at any time. You already own the hub, so extending is simple and affordable.

Call us
Switching To Sutton

Tied into a subscription alarm? You have options.

Thousands of UK homeowners pay a monthly fee for an alarm they will never own. If your contract is coming to an end, or you are simply tired of the direct debit, switching to Sutton is straightforward: we survey your home for free, design a wireless Ajax system around it, and install it cleanly in around a day.

There is no need to wait for your old system to be removed first. We fit your new system, show you the app, and once you are confident, your old provider's equipment can come off the wall. From that day on there is nothing more to pay. Ever.

  • Free, no-obligation switching survey
  • We work around your existing contract end date
  • One-time payment from £499.99
  • Your monthly alarm bill drops to £0
Start my switch
Family at home
Three Steps

How switching works

01

Tell us about your setup

Share your current provider, contract end date and what you want from your security. We will give you honest advice, even if that means waiting a month or two.

02

Free switching survey

We visit, map your home and design your Ajax system. You get a fixed quote with nothing hidden and no pressure.

03

Install day

We fit and test everything, set up the app on your phone, and walk you through it all. Your last alarm bill becomes exactly that: your last.

Ready to stop renting your alarm?

Get a free quote today and see what you could save.

Get a free quote

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£0 monthly fees. Protection that is yours for good.